Privacy Policy
(Hyland Retail Private Limited)
Last updated: 5 Oct, 2025
1. Purpose of this Policy
This Privacy Policy explains how Veda Tarang, operated by Hyland Retail Private Limited(“we”, “our”, “us”), collects, uses, protects, and respects the personal information of visitors and customers (“you”, “your”) who use our website vedatarang.com and purchase astrology readings or related digital content.
Our services blend Vedic Jyotish and Chinese BaZi wisdom. Every report is personal, sacred, and confidential; therefore, your privacy is treated as a matter of spiritual integrity as well as legal compliance.
2. Information We Collect
We collect only the information essential to prepare your personalised reading:
• Personal Details: Full Name, Gender, Email Address, Contact Number.
• Birth Data: Date of Birth, Time of Birth, Place of Birth.
• Questions for Swami-ji: Up to 5 personal questions to address in your report.
• Transaction Data: Payment status and order metadata (no card numbers are stored by us).
• Technical Data: Browser type, device, IP address (for analytics and fraud protection).
3. How We Use Your Data
Your information is used solely to:
1. Prepare and deliver your custom astrology report by email.
2. Communicate about order updates or clarifications.
3. Improve our website and customer experience.
4. Send occasional festival greetings or astrology updates (if you opt in).
We never sell or rent your data to anyone.
No birth details are used for any commercial gain or public display.
4. Confidentiality of Your Reading
Every report is created under the spiritual code of Maun Vidya (Silence Discipline) — meaning it remains strictly private between you and Swami-ji.
We do not store or share your chart beyond what is required to deliver the reading.
If you request deletion, your files are permanently removed from our records.
5. Payment Security
Payments are processed through secure, PCI-DSS-compliant payment gateways.
We do not store your credit/debit card or UPI data.
All transactions are encrypted for safety.
6. Data Retention & Deletion
• Order and birth data are retained for up to 12 months to allow follow-ups or re-issuance upon request.
• You may email support@vedatarang.com to request complete deletion sooner.
• Deleted records are erased from our servers within 7 business days.
7. Cookies & Analytics
We use minimal, privacy-friendly cookies to understand aggregate visitor behaviour and improve site performance.
Cookies never store birth details or question data.
You can disable cookies in your browser at any time.
8. Email and Communication
Your email address is used only to:
• Deliver your report and follow-ups.
• Share festival offers or astrology news (if you opt in).
You may unsubscribe from emails at any time by clicking “Unsubscribe” in our emails or contacting us directly.
9. Data Sharing
We may share limited information only with:
• Payment gateways for processing transactions.
• Cloud storage providers for secure report delivery.
All vendors follow strict confidentiality agreements.
We do not share data with advertisers or third-party marketers.
10. Legal & Spiritual Disclaimers
Astrological guidance is interpretive and not deterministic.
Reports are for self-reflection and timing insight, not medical, financial, or legal advice.
Your faith and actions remain the primary drivers of outcomes.
11. Non-Refundable Nature of Service
Once a reading has begun, the process is considered spiritually initiated.
Hence, payments are non-refundable and non-disputable.
Refer to our Terms & Conditions for complete policy.
12. Protection Under Indian Law
This Privacy Policy is governed by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the laws of India.
In case of any dispute, jurisdiction lies exclusively with the courts of Delhi, India.
13. Updates to This Policy
We may revise this Policy periodically. Updates will appear on this page with a new “Last Updated” date.
Continued use of our services after changes means you accept the new policy.
14. Contact Us
Hyland Retail Private Limited
Brand: Veda Tarang
Email: support@vedatarang.com
Website: vedatarang.com
🕉 Spiritual Note
We believe privacy is a form of respect — the same way a priest guards a devotee’s confession.
Your chart and questions are treated as sacred trust.
May this reading bring clarity, peace, and grace in alignment with your own karma and effort.